Returns & Exchanges
- Returns accepted for store credit only within 30 days of order date
- Items must be unworn, unwashed, and in original condition
- Use our Checkout+ return portal- instructions and details listed below.
- Returns sent without approval will not be accepted
- No refunds, no exceptions
Final Sale Items (Not Eligible for Return)
- Accessories (jewelry, hair, headbands, etc.)
- Intimates (bras, bralettes)
- Beauty/bath products
- Sale items (30%+ off), deal items, mystery bags, promos
How to Return
We’ve partnered with Checkout+ to make returns and exchanges quick and hassle-free.
Checkout+ Coverage includes:
- Free returns for store credit or exchanges with no return shipping fees
- Coverage is optional and available for $2.48 at checkout
If Checkout+ Coverage is not selected, returns and exchanges can still be made through our Returns Portal; however, a handling fee will re required per each return. Original shipping fees are non-refundable.
Please allow 1–5 business days for your return to be processed once it has been marked as delivered by the carrier.
Other Important Info
- Damaged/defective items must be reported within 3 days of delivery
- Orders cannot be changed or canceled after checkout
- No price adjustments or price matching
- Store credit never expires
